SHIPPING POLICY
A legal disclaimer
Dorval Wines LLC ships alcoholic beverages only to licensed businesses authorized to purchase wine for resale. All shipments are subject to applicable federal, state, and local alcohol laws. Shipping availability varies by location, and orders may be refused or canceled if delivery is not legally permitted.
Shipping dates are estimates and not guaranteed. Dorval Wines LLC is not responsible for delays, loss, or damage caused by carriers, weather conditions, regulatory actions, or events beyond our control. Risk of loss transfers to the buyer upon shipment, unless otherwise agreed in writing.
An adult (21+) signature may be required at delivery.
Shipping Policy - the basics
Dorval Wines LLC ships alcoholic beverages exclusively to licensed trade customers authorized to purchase wine for resale. All shipments are subject to applicable federal, state, and local laws.
1. Eligibility to Ship
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Shipments are made only to licensed businesses (e.g., distributors, wholesalers, retailers, restaurants).
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Valid licensing information must be on file prior to shipment.
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We do not ship to consumers or residential addresses.
2. Shipping Availability
Shipping availability varies by state and local regulations. Dorval Wines LLC reserves the right to refuse or cancel shipments to locations where delivery is restricted or prohibited by law.
3. Order Processing
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Orders are processed after order acceptance and payment approval (unless approved credit terms apply).
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Processing times may vary based on product availability and compliance verification.
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Orders are not guaranteed until confirmed by Dorval Wines LLC.
4. Shipping Methods and Freight
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Shipping method, carrier, and freight terms will be determined at the time of order confirmation.
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Shipping and freight charges are the responsibility of the buyer unless otherwise agreed in writing.
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Delivery dates are estimates and not guaranteed.
5. Risk of Loss
Unless otherwise agreed in writing, risk of loss transfers to the buyer upon shipment from Dorval Wines LLC or its fulfillment partner.
6. Adult Signature Requirement
An adult (21+) signature may be required upon delivery, in accordance with applicable alcohol shipping laws.
7. Damaged, Missing, or Incorrect Shipments
All claims for damaged, missing, or incorrect shipments must be reported within [X] business days of delivery. Failure to report within this timeframe may result in claim denial.
8. Weather and Carrier Delays
Dorval Wines LLC is not responsible for delays caused by carriers, weather conditions, natural events, or regulatory issues.
9. Shipment Refusal or Return to Sender
If a shipment is refused or returned due to licensing issues, delivery failure, or regulatory restrictions, the buyer may be responsible for all associated shipping and restocking costs.
10. Policy Updates
Dorval Wines LLC reserves the right to update this Shipping Policy at any time. Changes take effect upon posting to the website.